General Questions

We provide airport transfers, private transportation, and a wide range of excursions and tours in Punta Cana, including adventure, cultural, and water activities.

You can book directly on our website by selecting your desired service, filling in the required details, and completing your payment. You will receive a confirmation email with all the details.

Yes, we offer private transfers. Private transfers are exclusively for you and your group, providing a direct and comfortable ride to your destination.

Yes, our transfer services operate 24/7 to accommodate all flight schedules.

You can reach us via email, WhatsApp, or phone. Our contact details are available on our website.

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Airport Transfers

Our driver will be waiting for you outside the terminal holding a sign with your name. Instructions will be provided in your confirmation email.

We monitor all flights, and our drivers adjust pickup times accordingly. There are no additional charges for flight delays.

Yes, but we recommend booking in advance to guarantee availability.

Yes, child seats are available upon request at no extra cost.

Excursions & Tours

We offer a variety of excursions, including catamaran cruises, snorkeling, zip-lining, dune buggy adventures, cultural tours, and more.

Yes, many of our excursions are family-friendly. However, some adventure activities have age or height restrictions.

Yes, most of our tours include hotel pick-up and drop-off. Details are provided in the tour description.

We recommend bringing sunscreen, sunglasses, a hat, comfortable clothing, swimwear (if applicable), and cash for souvenirs or tips.

Yes, all our excursions include professional guides who speak multiple languages and provide insights about the activities and locations.

We offer free cancellations up to 48 hours before the scheduled service. Some tours may have specific policies, which will be mentioned in the booking details.

Payment & Policies

We accept credit cards, PayPal, and bank transfers. Cash payments are available for certain services.

Yes, our website uses secure payment gateways to protect your information.

Yes, we provide special discounts for large groups. Please contact us for more details.

Yes, you can modify your booking up to 24 hours before the service, subject to availability.

Yes, we provide full refunds for cancellations made at least 48 hours before the scheduled service. Some exceptions may apply.

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