Esly Transfer Tours
Effective Date: 09/01/2025

1. Introduction
Welcome to Esly Transfer Tours. These Terms and Conditions govern your use of our website and services. By booking with us, you agree to comply with these terms.

2. Services Provided
Esly Transfer Tours offers transportation services, private transfers, and excursions in Punta Cana. All bookings are subject to availability and confirmation.

3. Booking and Payment

  • All bookings must be made through our website or authorized channels.
  • Full payment or a deposit may be required at the time of booking.
  • We accept major credit cards, PayPal, and other payment methods as specified.

4. Cancellation and Refund Policy

  • Cancellations made at least 24 hours before the service will receive a full refund.
  • No refunds will be issued for cancellations made less than 24 hours before the scheduled service.
  • Refunds may take up to [Insert Timeframe] to process.

5. Customer Responsibilities

  • Customers must provide accurate booking details and be on time for transfers or excursions.
  • Any changes to reservations should be communicated in advance.
  • Customers must follow safety guidelines and instructions during excursions.

6. Service Modifications and Delays

  • Esly Transfer Tours reserves the right to modify services due to weather conditions, safety concerns, or operational requirements.
  • In the event of delays beyond our control, we will make reasonable efforts to accommodate affected customers.

7. Liability Disclaimer

  • Esly Transfer Tours is not responsible for lost items, injuries, accidents, or any unforeseen circumstances beyond our control.
  • Customers participate in excursions at their own risk.

8. Privacy Policy

  • Our Privacy Policy governs the collection and use of customer data. By using our services, you agree to our data handling practices.

9. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for their content or policies.

10. Governing Law
These Terms and Conditions are governed by the laws of [Insert Jurisdiction]. Any disputes shall be resolved through [Insert Resolution Method, e.g., Arbitration or Court].